Episode 18
Episode highlights include:
- Jennifer’s career journey from marketing leader to operational executive
- How 7-Eleven helped shape her discipline, leadership style, and operational mindset
- The transformation of Sally Beauty’s retail experience and evolving customer expectations
- How Sally Beauty supports both consumers and professional stylists in a changing beauty landscape
- The role influencers play in shaping beauty trends and brand storytelling
- Practical ways AI is improving efficiency, decision-making, and employee development
- Why curiosity is a critical leadership trait for staying ahead of culture and customer needs
- Lessons on authentic leadership, listening, and building trust with frontline teams
- How operational excellence and people-first leadership drive long-term business success