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As a result of the recent pandemic, we’ve seen a seismic shift in buying behavior. Today, eight out of 10 U.S. consumers regularly shop online.1 Ecommerce sales are expected to top $1 trillion in 2022 and will continue to experience double-digit growth for years to come.2   This influx of digital shoppers has spurred a massive growth in the number […]

When George Floyd was killed by police in May 2020 and protesters took to the streets across the country, it sparked a long-needed movement to reexamine police brutality and systemic racism. Neither of these issues was new. What was new is how companies large and small took a hard look at their own policies on […]

Brands live in the minds of humans, which makes brands both fascinating and frustrating.

You know the feeling… You’re reading an article on Forbes.com when an auto-playing video pops up and you can’t find the X button fast enough. You’re browsing TVs in-store when that dude in a blue shirt comes over and starts explaining OLED displays. You open an email titled “RE: following up from before” only to […]

To help our clients — and ourselves — learn to be more confident leaders heading into 2021, we asked for some advice from chief adviser and strategist Robin Pou, who had a lot of wisdom to share.

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